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FAQ
(Frequently Asked Questions)
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Your questions
FAQ
(Frequently Asked Question)
1 Who is eligible for a loan?
Two years
full-time
employment at stable job
Age between 21 and 63 years
Aruban citizenship or minimum 5 working permit
2 Which documents are needed to start the loan request?
Last 2 monthly pay slips (last 4 pay slips if paid bi-weekly)
Extract Census (Awg 5,-) not older than 3 months
Address Confirmation (Utility Bill – Setar, WEB, ELMAR) not older than 3 months
Valid I.D. (Issued by Aruban entity)
For joint loan, the same documents are applicable
3 What is the maximum loan amount?
The loan amount depends on different factors, including the income of the client and the purpose of the loan. Our loans start at AWG 2,500. Please contact us at
525-3400
or WhatsApp
594-2167
for more information.
4 What is the duration of a loan?
The duration of a loan depends on the amount of the loan, together with other factors. The loans start at 12 months and can go up to 60 months
5 How long does an application take?
An application for a loan takes between 2-3 business days if every required document is in place.
6 What types of payment methods are available?
Standing order through a local bank
Online Transfer
POS Payment at Rutena, Noord or Paradera branches
Cash Payment at Rutena, Noord or Paradera branches
7 Why does Total Finance sometimes request a guarantor?
Depending on the financial situation of the borrower, a request for a guarantor can be made to cover any additional risks run by Total Finance
8 What are the office hours?
Our branches at Rutena Mall, Noord and Paradera are open Monday through Friday nonstop from 8am to 5pm
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